🔒 Our Commitment

At CHIDI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

📋 Information We Collect

We may collect the following information:

• ✔ Full Name
• ✔ Email Address
• ✔ Mobile Number
• ✔ Shipping & Billing Address
• ✔ Payment Information (Processed Securely)
• ✔ Order History
• ✔ Device & Browser Information
• ✔ Website Usage Data

💜 How We Use Your Information

• ✔ Process and deliver your orders.
• ✔ Customize your personalized jewellery.
• ✔ Send order updates and tracking information.
• ✔ Improve our products and services.
• ✔ Respond to customer support requests.
• ✔ Prevent fraud and unauthorized activities.
• ✔ Share promotional offers only if you have opted in.

🔐 Payment Security

Your payment information is processed through secure and trusted payment gateways. CHIDI does not store your debit card, credit card, UPI PIN, or banking credentials on our servers.

🍪 Cookies

Our website uses cookies and similar technologies to improve your shopping experience, remember your preferences, analyze website traffic, and provide better services.

You may disable cookies through your browser settings; however, some website features may not function properly.

🤝 Sharing Your Information

We never sell or rent your personal information.

Your information may only be shared with trusted partners such as:

• ✔ Courier & Logistics Partners
• ✔ Payment Gateway Providers
• ✔ Technology & Website Service Providers
• ✔ Government Authorities if legally required

🛡️ Data Protection

We use industry-standard security practices to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your information, no method of transmission over the internet is completely secure.

📧 Marketing Communication

If you subscribe to our newsletter or promotional updates, you may receive emails, SMS, or WhatsApp messages about new collections, offers, and special events.

You can unsubscribe at any time by clicking the unsubscribe link or contacting our support team.

👤 Your Rights

• ✔ Access your personal information.
• ✔ Request corrections to your information.
• ✔ Request deletion of your account (where legally permitted).
• ✔ Opt out of promotional communications.

🔄 Policy Updates

CHIDI reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and the updated policy will become effective immediately upon publication.