Terms & Conditions

Terms & Conditions

Please read these Terms & Conditions carefully before using our website.

📜 Acceptance of Terms

Welcome to CHIDI. By accessing or using our website, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

🛍️ Products & Orders

  • ✔ All products displayed on our website are subject to availability.
  • ✔ We reserve the right to cancel or refuse any order at our sole discretion.
  • ✔ Product images are for illustration purposes. Slight differences in color or finish may occur due to lighting and screen settings.
  • ✔ Customized jewellery is made according to the details provided by the customer. Please review your personalization carefully before placing your order.

💳 Pricing & Payments

  • ✔ All prices are displayed in Indian Rupees (INR).
  • ✔ Prices may change without prior notice.
  • ✔ Orders will only be processed after successful payment confirmation (except Cash on Delivery orders).
  • ✔ We reserve the right to cancel orders in case of pricing errors or fraudulent transactions.

✨ Customized Jewellery

Customized jewellery is specially handcrafted for each customer.

Customized products cannot be cancelled, returned, exchanged, or refunded once production has started unless the product is damaged, defective, or incorrect.

🚚 Shipping & Delivery

  • ✔ Shipping timelines mentioned on the website are estimated.
  • ✔ Delays caused by courier companies, weather conditions, festivals, or unforeseen circumstances are beyond our control.
  • ✔ Customers are responsible for providing the correct shipping address and contact details.

🔄 Returns & Refunds

Our Return & Refund Policy forms an integral part of these Terms & Conditions.

  • ✔ Eligible products can be returned within 7 days.
  • ✔ Customized jewellery is non-returnable except in cases of damage or manufacturing defects.

🛡️ Intellectual Property

All content on this website, including logos, product images, graphics, text, videos, designs, and branding, is the property of CHIDI and may not be copied, reproduced, distributed, or used without prior written permission.

⚠️ Limitation of Liability

CHIDI shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability shall never exceed the amount paid for the product purchased.

🔒 Privacy

By using our website, you also agree to our Privacy Policy regarding the collection, storage, and use of your personal information.

✍️ Changes to Terms

CHIDI reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website after any changes constitutes acceptance of the updated Terms.

Contact Us

If you have any questions regarding these Terms & Conditions, feel free to contact us.

Email
chidijwells@gmail.com

Customer Care
+91 70236 99017

Address
Ward No. 2, Bawal Road,
Rewari, Haryana – 123401,
India